Help & Hotlines

38 services across 10 countries

You don't have to go through it alone ๐Ÿ’š

Whether you're having a rough week, need someone to talk to, or want to get tested โ€” the people listed here are trained, friendly and used to talking to people like us. Everything is free or low cost and confidential.

  • You don't need to be in crisis. Feeling flat, scared or lonely is reason enough.
  • You can stay anonymous โ€” no real name, no status, no explanations required.
  • If a line is busy, try the next one. Volunteer lines sometimes take a few tries.
  • Worried about a friend? You can call on their behalf too.
Emergency numbers (if someone is in immediate danger)

Malaysia 999 ยท Singapore 995 ยท Indonesia 112 ยท Thailand 1669 ยท Philippines 911 ยท Vietnam 115 ยท Brunei 991 ยท Cambodia 119 ยท Myanmar 199 ยท Laos 1195. Stay with the person if you can.

๐Ÿ‡ฒ๐Ÿ‡พMalaysia

Emergency: 999

๐Ÿ†˜Crisis & suicide

Befrienders KL

Free, confidential emotional support for anyone feeling alone, overwhelmed or suicidal. You do not have to be in crisis to call.

24 hours, every day

They also reply by email at [email protected]. They do not give support over social media DMs.

Talian HEAL โ€” 15555

Ministry of Health line for mental health support and referrals to public services.

Talian Kasih โ€” 15999

Government welfare and crisis line for abuse, domestic violence and family emergencies.

๐Ÿณ๏ธโ€๐ŸŒˆLGBTQ+ friendly support

PT Foundation โ€” peer listening

Trained peer counsellors from the community. Talk about sexuality, coming out, relationships, HIV worries or just a rough week.

Fri to Sun, 12pm to 3pm

SEED Malaysia

Trans-led community centre in KL. Shelter, outreach, health referrals and a place to just sit down.

69 Jalan Tiong Nam, 50350 Kuala Lumpur.

๐ŸงชHIV & sexual health

PT Foundation Community Health Care Clinic

LGBTQ friendly clinic. HIV and STI testing, PrEP, PEP and treatment support. Walk in or book ahead.

2-1 Jalan Haji Salleh, Sentul, Kuala Lumpur.

Akses Bersama โ€” clinic directory

Map of friendly clinics across Malaysia for HIV testing, PrEP and PEP, including The Red Clinic and Klinik Rakyat in PJ.

๐Ÿ‡ธ๐Ÿ‡ฌSingapore

Emergency: 995

๐Ÿ†˜Crisis & suicide

Samaritans of Singapore (SOS)

Round the clock support for anyone in emotional distress or thinking about suicide. Free and confidential.

24 hours, every day

๐ŸงชHIV & sexual health

Action for AIDS โ€” Anonymous Testing

Anonymous HIV testing with counselling. No name, no NRIC.

Anonymous test site at DSC Clinic, 31 Kelantan Lane #01-16. Other anonymous sites: DTAP @ Robertson (11 Unity St #02-07, ask for AHT) and Anteh Dispensary (1 Lorong 22 Geylang #01-02).

๐Ÿ‡น๐Ÿ‡ญThailand

Emergency: 1669 ambulance ยท 191 police ยท 1155 tourist police (English)

๐Ÿ†˜Crisis & suicide

Department of Mental Health โ€” 1323

Government mental health hotline, free from any Thai number. Phone and online chat.

24 hours, every day

Samaritans of Thailand

Volunteer listening line. Press 1 for Thai, press 2 to request an English callback.

Daily, 12pm to 10pm

Social Help Centre โ€” 1300

Ministry of Social Development line for people in unsafe situations, homelessness or abuse.

24 hours

๐Ÿณ๏ธโ€๐ŸŒˆLGBTQ+ friendly support

Rainbow Sky Association of Thailand

LGBTQ+ organisation offering counselling, sexual health services and community support.

๐Ÿ‡ฎ๐Ÿ‡ฉIndonesia

Emergency: 112, or the nearest hospital IGD

๐Ÿ†˜Crisis & suicide

SEJIWA โ€” 119 ext. 8

National psychological support line. Dial 119 and then press extension 8.

LISA Suicide Prevention Helpline

Volunteer crisis line on WhatsApp, in Indonesian or English.

24 hours

๐Ÿง Mental health & counselling

Yayasan Pulih

Psychosocial and trauma counselling in Jakarta, including for survivors of violence.

Into The Light Indonesia

Suicide prevention research and education. Good place to read up and find referrals โ€” they do not run a hotline.

๐ŸงชHIV & sexual health

Yayasan AIDS Indonesia

HIV information and referral hotline.

10am to 3pm WIB

Hotline AIDS Mitra Indonesia

Evening HIV support and referral line.

3pm to 8pm WIB

๐Ÿ‡ต๐Ÿ‡ญPhilippines

Emergency: 911

๐Ÿ†˜Crisis & suicide

NCMH Crisis Hotline

National Center for Mental Health line, staffed by trained responders. Free.

24 hours, every day

๐ŸงชHIV & sexual health

LoveYourself

Free HIV and STI screening, counselling, treatment and gender affirming care. Community run and very used to queer clients.

Centres in Metro Manila, Cavite, Pampanga, Tarlac, Baguio, Davao and Cebu. Check the website for the nearest hub and book online.

๐Ÿ‡ป๐Ÿ‡ณVietnam

Emergency: 115 medical ยท 113 police

๐Ÿ†˜Crisis & suicide

National helpline โ€” 111

Free national protection helpline. Originally for children but takes calls about abuse and people at risk.

24 hours

HOPE Suicide Prevention

Volunteer suicide prevention line.

Ngร y Mai (Tomorrow)

Peer support line for depression and suicidal thoughts.

Roughly Wed to Sun

Women's Union GBV crisis line

For gender based and domestic violence, any gender welcome to call for referral.

24 hours

๐ŸงชHIV & sexual health

AHF Vietnam โ€” free HIV testing

Free HIV testing and treatment linkage, plus a directory of testing points.

๐Ÿ‡ง๐Ÿ‡ณBrunei

Emergency: 991

๐Ÿ†˜Crisis & suicide

Talian Harapan 145

Ministry of Health crisis line staffed by mental health professionals. Free and confidential.

24 hours

RIPAS Hospital โ€” mental health services

Specialist assessment and follow up care during office hours.

๐Ÿ‡ฐ๐Ÿ‡ญCambodia

Emergency: 119 ambulance ยท 117 police

๐Ÿ†˜Crisis & suicide

TPO Cambodia counselling hotlines

Confidential counselling for depression, trauma and suicidal thoughts, with a dedicated LGBTIQ+ programme.

Daily, 8am to 10pm

Child Helpline Cambodia โ€” 1280

Free confidential counselling and referrals, 24 hours.

๐Ÿ‡ฒ๐Ÿ‡ฒMyanmar

Emergency: 199 ambulance ยท 191 police

๐Ÿ†˜Crisis & suicide

Myanmar Red Cross emotional support

Free and confidential emotional support line.

24 hours

Mental Health Assistance Program (MHAP)

Counselling and referral helpline.

Mon to Sat, 9am to 6pm

Colors Rainbow

Psychological counselling and crisis support for LGBTQIA+ people, by appointment.

๐Ÿ‡ฑ๐Ÿ‡ฆLaos

Emergency: 1195 ambulance ยท 1191 police

๐Ÿ†˜Crisis & abuse

Lao Women's Union Counselling and Protection Centre โ€” 1362

Counselling and protection for people facing abuse or domestic violence. Also reachable on WhatsApp.

๐ŸŒAnywhere else

Emergency: Your local emergency number

๐Ÿ†˜Crisis lines by country

Find A Helpline

Pick your country and get the free, verified crisis lines available there, by phone, text or chat.

Australia โ€” Lifeline

24 hour crisis support.

United Kingdom & Ireland โ€” Samaritans

24 hour listening line, free to call.

United States & Canada โ€” 988

Suicide and crisis lifeline, call or text 988.

Know a service we missed?

Send it to us through Help & Support and we will check it and add it. Numbers and opening hours change, so if you find one that is dead, tell us.

Brader is not a medical or crisis service and we do not monitor this page in real time. Everything here is run by outside organisations. We list them because they are free or low cost and used to talking to people like us, but we cannot control what happens on the call.